1. Remember, when you’re with both Virgin Media and O2, you get supercharged speeds and double mobile data on us*. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. Back to My Virgin Media. . Virgin Media is one of the famous service providers in the UK. The moderators will. Click the Globe icon > Recommended Location for the fastest/closest PureVPN server, or click. Your account. My Virgin Media makes managing your account easier with all your information in one place. Stay safe online. Click: Web Safe. 67. As part of Web Safe, we recommend turning on ‘Virus Safe’, which will help to avoid future device infections by blocking access to websites known to be infected with or spreading. You will be asked to confirm the mobile telephone number associated with your account by providing a verification code sent to your mobile device. Country. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneGo to My Account and register for Virgin Media Internet Security to start your three-month trial today. It works now. If, however, you're still experiencing the problem, please pop back to us. thanks for the fast confirmation Graham_A and newapollo. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. --. Problem: My Virgin Account was hacked so I logged. Virgin Media accepts no. Losing access to a game or account is bad enough, but it’s even worse if it includes skins, downloadable content (DLC) and other valuable purchases. Welcome to the community and thanks for taking the time to post your issue on the forums. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. Navigate to the My Apps tab and select Web Safe from the menu. com. And lastly, the company might also slow down access to certain streaming and file-sharing traffic,. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. . use Apple's email client to access email account and create folders. Stay safe online. QuickStart, set up and connections. Access your bills, diagnose faults and manage your package. Ilyas, Thanks for your response. At least 30Mbps download speeds in every room or £100 one-off credit. Go through Settings > Protocol > WireGuard. We hope that helps. Security matters. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. Just go to Your Account . £8p/m extra or included with Gig1 or Volt. Parental controls block websites and applications that you think are unsuitable for your child. If that doesn’t help, you’ll need to try turning off Virus-safe. Manage Your Account. You’ll be able to block groups of sites by category, configure blocking for specific websites and set a timer for the filter. Virgin Fibre Areas only. Click on Manage Web Safe. Options. 8. Unfortunately, the anonymity of the web makes it ideal for those with criminal intentions. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". Doesn't work in Igconito, Chrome Browser, Edge or Safari. Solved: My email account keeps getting locked out. Install our free Parental Controls software. In this step, we will discuss the importance of installing various security add-ons and software to help protect your Virgin Media account. Bypass Child Safe & Virus Safe. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. So when it comes to fraud, we want to keep you up to date with what to look out for and ways to keep your account. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. You need to disable Web Safe. As part of Web Safe, we recommend turning on ‘Virus Safe’, which will help to avoid future device infections by blocking access to websites known to be infected with or spreading malware. com 194. We'll go over how to set up the filter, what. Learn how you can change Web Safe settings to turn Child Safe off. 168. It won't be removed unless I ask, and even then, some blocklist maintainers will refuse the request. com. Device Authentication. Reply. All devices would need to be re-connected to the WiFi. Keeping children safe online ; SustainabilityRe: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks agoIf you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. VPN Apps for all devices and unlimited simultaneous connections. 2. Consider: open Terminal app, run the following command and post the redacted output here curl -IL mail. Netflix is a popular video streaming app where you can watch TV shows, movies, documentaries, and web series. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Virgin Media. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Consider: open Terminal app, run the following command and post the redacted output here. Hey @DavidCalla,. Go to Account settings, then Account details b. To. These are two settings – Virus Safe and Child Safe. on 29-01-2023 15:37. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. This is different from your WiFi password. How do I turn off Virgin Media Web safe? Sign in or register for My Virgin Media, click on ‘Account Settings’ > ‘Online security’ > toggle ‘Child Safe’ off (so it’s grey instead of purple). Simply sign into your My Virgin Media account, go to My Apps and then Web Safe. Customer since 1993. Further exclusions & legal stuff apply. Select Next and enter the Hub settings password which is on the base of the Hub. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. 222 and 208. Click on the Overview tab, where you have two options. A Virgin Media account (email address/Password) If you haven’t signed up, you will need the account holder name, postcode and account number (which is found at the. 100 nslookup protonvpn. 123. Because this blocking is occurring at the network level, it doesn’t rely. Virgin Media Internet Security automatically detects and removes viruses, malware, ransomware and spyware that can delete your files, photos and steal your money. Grateful if you will look into this and confirm my @virginmedia. Service and repairs at no extra cost . Switch on Child Safe. Every attempt bounces me back to the 'My Account' page. • Go to Advanced Settings > Wireless > Security • Under Wireless Frequency 2. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. Excludes broadband faults and broadband network outages. Once logged in you will see 2 filters; Virus Safe and Child Safe. Try computers with Cisco’s OpenDNS using 208. Sign in to My Virgin Media a. Simply sign into your My Virgin Media account, go to My Apps and then Web Safe. Please enter the email address you use to sign in to your My Virgin Media account. Some responses may not be immediate but it allows you to carry on with your day rather than waiting to get through on the phone. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. Sign in to access your emails, apps and extras, and manage your account. GWa. 140Here are our top tips to help you on your way. Connect your computer to the Super Hub using an Ethernet cable if possible - if not WiFi is fine. If you're still having issues changing your settings, please let us know. Browse the web from multiple devices with increased security protocols. Not sure if VM/Child Safe support team have changed anything, or perhaps the following action made a difference: Basically, I removed all the surplus elements such as "and "//" in the URLs, and just kept it to the bare minimum e. May just be a. Select Web Safe. It’ll automatically detect and remove viruses, malware, ransomware and spyware. apk files which are banking trojans. At least 30Mbps download speeds in every room or £100 one-off credit. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. The computers and devices you wish to authorise are set up so that. I am sorry but I do not currently have a non Apple device. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. nslookup protonvpn. Log in to account. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. I've turned off web safe but sites are still being blocked. Click Apply. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. Virgin Media Business sees working with Zscaler as a way to enhance its SD-WAN, hybrid cloud and cloud security suite by offering a world-leading service that encompasses a SASE framework with. Security matters. Changing Virgin Media Web Safe Settings on a Mobil. It’s important you choose a passcode that’s different to the one you use to unlock your device. Excludes broadband faults and broadband network outages. Account - Cable. More help. Available with M50 broadband or faster. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. I'll send you a Private Message now so we can get this process started! Thanks, Megan_Lon 03-10-2022 23:28. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. 0. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Web Safe turned off but still blocking websites. If you need more licenses for your F‑Secure subscription you can follow these guidelines: Log in to My F‑Secure with your account username and password. Get NordVPN - the #1 VPN for Virgin Media. I’ve called VirginMedia several times and they have not been able to help. Click: My Apps. Broadband. icon on the upper-left edge of your screen. e. your home network uses private IP Address space, i. Access your bills, diagnose faults and manage your package. Virgin Plus is Mobile, plus Internet, plus TV, plus so much more. Pay online. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. With an average download speed of 362Mbps, and an upload speed of 36Mbps this incredibly fast. The messages typically contain a link for the victim to click on to get details of a missed package delivery. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. 220. We created Web Safe for our customers to make browsing safety a no-brainer. and they all return the same result: ⋮ Non-authoritative answer: Name: protonvpn. Keyloggers: These spyware tools steal your login credentials for online games and accounts. . There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Joining in. ago • Edited 5 yr. There are several options I am unable to access on the My Virgin Media website, as clicking on them sends me back to a previous page in an infinite loop. Adjust the settings according to the level of protection you want. 0 Kudos. Note: the number of licenses you have on your current subscription and the amount you have in your credit are displayed on the left. 1. Rather than Live Chat, it works like a text message conversation. Login to the Virgin Media online account in a web browser. After that, it’s just £3 per month (or £30 a year). @blueyonder. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Safer shopping sprees. More helpOptions. My Virgin Media makes managing your account easier with all your information in one place. Step 2 If you believe that this could have happened through them gaining access to your Virgin Media account, please also follow the steps on My Virgin Media account has been hacked. Discover the web for yourself. What’s more, it’s compatible with all. 168. 6; 0; 2; MissyE1. Then click on Manage services. Snapfish. com 194. uk to - 5371171. The info to report to VM was given above. uk, which will give you a rough idea on if it's a. Also, that you're using the Virgin Media DNS servers (they are 194. Have a good week. . Virgin Media and O2 ;. on 06-05-2023 22:30. Switched On Families. £8p/m extra or included with Gig1 or Volt. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. How to disable Virgin Media Web Safe My Virgin Media, making managing your account easier with all your information in one place. I just got a URL from the IT team for the VPN. com 194. While your intentions are good, no ISP would allow this sort of thing due to the inevitable data protection implications. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. Just bear in mind this would reset everything. . For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Unless virgin is specifically blocking the IPs of your. 9. Browse Virgin Media Virgin Media Community. Account - Cable. For some customers the Web Safe adjustments are not functioning. It’ll make sure all your online banking and shopping sessions are secure and keep your money and details safe from hackers. Email login access from web neilj203. and they all return the same result: ⋮ Non-authoritative answer: Name: protonvpn. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. Welcome to Virgin Media. the only exception i can think of is with mobile access where you have to provey you are over 18 to have the web safe disabled. CryptoI'm trying to access my new virginmedia. Security matters. It’ll automatically detect and remove viruses, malware, ransomware and spyware. Select the Settings cog in the top right-hand corner. Any website unsuitable for children is blocked by default. on 05-07-2022 19:36. That said, the more you know about the web, the better understanding you. Try both Mac and Windows. Includes a 30-day money-back guarantee so you can try it risk-free. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. ago pretty sure you can get around it with DNS changes, but don't quote me on that. Thank you for your reply. It’ll make sure all your online banking and shopping sessions are secure and keep your money and details safe from hackers. Mobile customers can also use the app to keep on. Go to My Apps. com. To see if the correct DNS is being used by a device go to and confirm the reported AS Name is Virgin Media. Go to the My Apps section, and select Parental Controls with Virgin Media Web Safe. Additionally, I've read others have been stuck trying to access the WebSafe settings and just being looped back to the toolkit. Go to Account settings, then Account details b. Log in to your Virgin Media account using your email address and password. Web safe provides ultimate protection when using the internet. To access Web Safe, just register or sign in to your My Virgin Media account. To get around this, you need to turn Web Safe off. This is a fast and very easy trick that can work even if you're not a Virgi. When I choose my new password following the rules and it advises its strong it gives me a message that I cant use that password and to try another one, I have now tried 5 all very. If you log into your online account. on 21-04-2023 13:44. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. g. Afterward, click Apply and save your settings. Welcome to Virgin Media’s help and support page. Click: Settings. This subscription-based streaming service can be downloaded on Android, iOS, and Windows. , fortnite. Hi, I cannot access Web safe/ child safe. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. 3. Pick a category to get started. e. £8p/m extra or included with Gig1 or Volt. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Sign in Register. com and we’ll look into them. Hi Trying to find a solution to why I cannot access the settings for web safe. If I turn on Developer tools, I see "token has expired". It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Switched On Families. Enter your credentials and press OK to log into the router settings menu. Access your bills, diagnose faults and manage your package. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. 168. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. Good morning . Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. From there the Web Safe can be accessed and configured. Malicious software can be hidden in other seemingly harmless software and downloads, such as torrents, apps or screensavers. Community Natter. select enable button, enter virginmedia. Changing network settings to use any Public DNS should re-gain full access for the device. It’s easy to turn on. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. com emails but I can't login to the console. If you have a Virgin Media account, but have not registered with My Virgin Media, then you will not be able to use this flow. The website will not allow access to the ‘manage settings’ page and you just go round in a circular loop to the paid security service option. Staying safe online with Virgin Media Web Safe. Business, Economics, and Finance. loginCall us on 150 from your Virgin Mobile phone or 0345 454 1111* from any other phone if you think somebody’s taken out a contract with us using your details. Enter the email address or the mobile number you gave us when you joined Virgin Media. You can read more about Parental Controls on our website. Please can you reboot your hub and let me know if that has helped to resolve the issues. Try computers with Cisco’s OpenDNS using 208. We’ll send you a confirmation email or text if we’ve found your. select ⚙ > E-Mail > Auto forward. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereFree Virgin Media Hub 5 Wi-Fi router. Chatter and natter. My Virgin Media App. Feel all the excitement of the Las Vegas strip at your fingertips with Virgin Games. Login to My Virgin Media | Virgin MediaIf you would like the Web Safe settings changed, let us know as this can be a work around for now. and see if you are able to save the changes; if successful then use that page in future until Virgin Media decide to solve the issues with the new Web Safe page. Welcome to My Virgin Media. Virgin Phone Switchover. 222 and 208. Virgin Media takes online safety seriously. If your site is blocked by a majority of ISPs, it may be that there is a. If you’d like to change the. 222. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. 9. We offer a thrilling range of over 900 online slots and classic casino games, as well as exciting live casino and online poker games. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. 1 To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. Parental controls block websites and applications that you think are unsuitable for your child. 1. We give all our customers a complete, market leading security package called Virgin Media Security, free. Altering the settings is straightforward, with the options being found in the "My Apps" section of My Virgin Media. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. You’ll pay nothing for 3 months (with no payment details. Go to your browser settings and click Advanced settings. Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Manage Your Account. Log in to My Virgin Media. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. Enter your username and password to log in to My Virgin Media. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. Make a one-off payment. The victim will then be asked to download two . Built to keep internet nasties away from your home devices, Virgin Media Web Safe is available at no extra cost with our broadband. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Joining in. Learn more. in/myVM . Web safe provides ultimate protection when using the internet. Enter the code you receive on the next screen. Sign in to My Virgin Media a. 100 and 194. . Malware can also record or steal information like bank details or account logins. How to turn on Child Safe. 220. Login to My Virgin Media | Virgin Media88K views 5 years ago Virgin Media takes online safety seriously. See for more details. TV. Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Virus Safe, on the other hand, is designed to protect. Web safe provides ultimate protection when using the internet. Kind Regards, Steven_LPrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. Add a new username and password. Once logged in, select ‘My apps’ tab’. Excludes broadband faults and broadband network outages. Switched On Families. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. Click on Plan and device. Keep your family safe onlineVirgin Media Web Safe comes as standard on all Virgin Media broadband packages. Virgin Media | Broadband & Cable Deals - See What You Can Do Re: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks ago If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. Reply. Cheers, Reece - Forum Team. Changes to our Acceptable Use Policy for Virgin Media Mail. It’ll automatically detect and remove viruses, malware, ransomware and spyware. Home Phone. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. 1. Step 2 If you believe that this could have happened through them gaining access to your Virgin Media account, please also follow the steps on My Virgin Media account has been hacked. Virgin Media: Web Safe. At least 30Mbps download speeds in every room or £100 one-off credit. Enter your postcode to explore our latest deals.